Our Smart-AI approach combines
state-of-the-art AI and machine learning technologies with a highly-skilled team of experts to assist you with making better people decisions and drive business outcomes.

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How Smart-AI Works

Our Approach

The ActioHX Smart-AI approach combines state-of-the-art AI and machine learning technologies with a highly-skilled team of experts to assist you with making better people decisions and drive business outcomes.
We leverage design thinking techniques to optimize our Smart-AI implementation by identifying your unique business needs.

Smart-AI Use Cases

HX Consulting

Industry agnostic consulting leverages design thinking techniques to identify opportunities and solutions to reduce your cost to serve.

Cognitive Email

Minimize the human effort to respond to customer emails using an intelligent AI solution to analyze sentiment and escalate emails requiring immediate attention.

Survey Sentiment Analysis

Deploy an automated sentiment engine to classify unstructured survey data and define actionable insights and priorities.

Ticket Insights

Reveal hidden insights from unstructured and semi-structured ticket data.

Social Media

Leverage social media interactions to facilitate data driven decisions with ActioHX Smart-AI

Order Management

Optimize and automate order processing with a highly accurate AI solution, consolidating information from multiple systems into a unified, user-friendly UI.

Quick tour of our offering

Value

High-performing organizations are 2.6x more likely to treat data and analytics as core assets that create a competitive advantage
23% cycle time reduction for utility company customer support process
20% improvement in first contact resolution resulted in $5M/year savings for a high tech OEM

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Solutions

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Resources

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