Application streamlines the prioritization and assignment of service request orders (SLAs) in a workable status to technicians across service centres

Value :

• Improved workflow and prioritization

Benefits :

• 30% faster resolutions

• 25% reduction in support cost

AI-powered analytics provide real-time, data-driven repair recommendations based on part numbers and failure modes

Value :

• Suggest common form of repair based on data

Benefits :

• 25% reduced downtime

• Increased accuracy

Introducing customer inquiry chatbot which efficiently handles about part numbers, status to reducing email volume and enhance user experience

Value :

• Reducing response time by 70%

Benefits :

• 75% reduction in support cost

• Optimized allocation of resources

Automated part number standardization tool ensures data consistency across multiple systems and reduce manual intervention

Value :

• 97% mapping accuracy

Benefits :

• 40% data accuracy

• Reduced errors

Determine optimal component safety stock levels and order quantities, offering AI-driven suggestions through a user-friendly interface

Value :

• 99% optimized inventory in real time

Benefits :

• 35% stock accuracy

• Lower holding costs

Offers seamless integration between ERP and ticket systems to streamline processes and reduce manual intervention

Value :

• Automate distinct processes and offers integration

Benefits :

• 50% admin reduction

• Faster compliance